• June 21, 2024
  • Shatou, Changan, Dongguan, CN

Quality Assurance

Fast delivery of parts without compromising quality

ISO 9001:2015

We offer the best quality and consistency, and company performance is constantly measured and used to further optimize the services we offer.

Visit our facilities

Come and visit us at our UK headquarters in Leeds, or visit our manufacturing site in Shenzhen, China. Whether it’s because you’re in the area or want to conduct a supplier audit, we’re always here to put your mind at ease.

Confidentiality agreements

At Jmproto, we understand the importance of information security, especially when dealing with high-value IP designs. We guarantee the confidentiality of your entire order. Please contact your account manager or email info@jmproto.com to submit or request a confidentiality agreement.

Quality Reporting

All parts are 100% QC inspected prior to shipment. We are also able to meet FAI, PPAP, or other industry-specific requirements by completing a full-size report based on your engineering drawings.

Resolving Quality Issues

If your order does not meet specifications, you have 7 business days from receipt of the part to raise any issues. Your project manager will resolve these issues as quickly as possible.

We are committed to providing our customers with the best service and products of the highest quality. If you are not satisfied with our services or products, you can contact our account manager and assist us to solve the problem under strict quality control procedures. We welcome your feedback and will do our best to ensure that you are satisfied with our services and products.